You must submit your return request within 30 days of placing your order. Change of mind includes any reason other than where an item is deemed to have a major fault by our customer care department, including instances where a size didn’t suit you or did not fit how you wanted or expected it to. You must submit your return request within 7 days after your recieved for goods
RETURNS WILL ONLY BE ACCEPTED WHEN:
• Items are in their original condition.
• Items are in their original packaging.
• Tags remain attached to garments.
• Garments are unworn, unwashed and unstained.
WE DO NOT ALLOW RETURNS FOR THE FOLLOWING:
• Products received without authorisation.
• Products purchased during a promotional sale period.
• Products received in a condition other than their original condition.
• Products without their tags attached.
• Products that appear worn, smell of perfume, smoke, deodorant or body odour.
• Products that are marked or damaged in any way, that includes, fake tan, deodorant and makeup.
Our returns department has the right to refuse any returned item that does not meet the original condition. In this instance, the returned item WILL NOT be sent back to the consumer.